What Information We Collect

We collect different types of information depending on how you interact with our platform. Some you give us directly, some we gather automatically as you use our services.

Information You Provide

• Your name, email address, and phone number when you sign up or contact us
• Financial preferences and budget-related information you enter into our tools
• Payment details when you purchase our learning programs
• Questions or feedback you send through our contact forms
• Work history and educational background if you apply for business education programs

Information We Gather Automatically

When you visit nexusultraglowly.com, our systems collect technical data that helps us understand how people use the site. This includes your IP address, browser type, device information, and which pages you visit. We use this to spot problems and improve the user experience.

We also track how you interact with our budget creation tools. This helps us figure out which features work well and which need refinement.

How We Use Your Information

Your data serves specific purposes. We don't collect information just to have it sitting in a database somewhere.

Data Storage and Security

Your information lives on secure servers hosted in Taiwan. We use industry-standard encryption for data transmission and storage. Our technical team regularly updates security measures and monitors for vulnerabilities.

Access to personal information is restricted to employees who need it to do their jobs. We conduct regular security training and enforce strict policies about data handling.

Sharing Your Information

We don't sell your personal information. Period. But we do share data in specific circumstances where it's necessary to provide our services or required by law.

Your Rights and Choices

You have significant control over your personal information. Here's what you can do and how to do it.

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this in a readable electronic format within 30 days. There's no charge for your first request in a calendar year.

Correct Inaccuracies

If something in your profile is wrong, you can update it directly through your account settings. For information you can't change yourself, contact us and we'll make the corrections.

Delete Your Information

You can request deletion of your account and associated data. We'll remove everything except information we're legally required to retain for tax or regulatory purposes. This process takes about 15 business days.

Limit Data Processing

You can ask us to stop using your information for specific purposes. For example, if you don't want to receive marketing emails, you can opt out while still maintaining your account and access to our tools.

Data Portability

Want to take your information elsewhere? We'll provide your budget data and account information in a format you can use with other services.

Data Retention

We keep your information only as long as we need it. Here's how long different types of data stick around.

• Active account information: retained while your account is open plus three months
• Budget creation data: kept for two years after your last login, then archived
• Payment records: retained for seven years per Taiwan tax requirements
• Support communications: deleted after three years unless needed for ongoing issues
• Marketing preferences: maintained until you change them or close your account
• Security logs: kept for one year, then automatically purged

When data reaches the end of its retention period, we securely delete it using methods that make recovery impossible.

Cookies and Tracking

Our website uses cookies. These small files help us remember your preferences and understand how people use the site. Some are essential for the platform to function, others help us improve the experience.

Types of Cookies We Use

Essential cookies keep you logged in and remember your settings. You can't disable these without breaking core functionality.

Analytics cookies show us which pages get visited most and where people encounter problems. These help us prioritize improvements.

Preference cookies remember choices like your preferred currency display or whether you've seen certain tutorial prompts.

Your browser settings let you control cookie acceptance. Keep in mind that blocking all cookies will limit platform functionality.

Children's Privacy

Our services are designed for adults managing personal or business finances. We don't knowingly collect information from anyone under 18. If we discover we've accidentally gathered data from a minor, we delete it immediately.

If you're a parent who believes your child has provided us with personal information, please contact us right away.

International Data Transfers

Your information is primarily stored and processed in Taiwan. However, some of our service providers operate internationally. When data moves across borders, we ensure adequate protections are in place through standard contractual clauses and other legal mechanisms.

If you're accessing our services from outside Taiwan, understand that your information will be transferred to and processed in our home country under Taiwan's data protection laws.

Changes to This Policy

We update this privacy policy occasionally as our practices evolve or laws change. When we make significant changes, we'll notify you by email and display a prominent notice on the website.

The date at the top of this document shows when we last revised it. We encourage you to review this policy periodically, especially before providing us with new types of information.

Continued use of nexusultraglowly after policy changes means you accept those modifications. If you disagree with updates, you can close your account before they take effect.

Taiwan-Specific Rights

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your information. These include the right to know what data we collect, how we use it, and who we share it with.

You can file a complaint with Taiwan's National Development Council if you believe we've mishandled your personal information. We'd prefer to resolve concerns directly with you first, but you have this option if you feel it's necessary.

Our data protection officer is available to answer questions about how Taiwan regulations apply to your specific situation.